General Questions.
Can I register if I am outside your Country?
Of course, but some users might not want to send or buy
something from another country. All listings on our Auction are individuals, and
they have the right to accept or reject a foreign bid. Don't be discouraged,
many users will just charge extra for shipping. You should always e-mail the
seller before you bid, to see if he or she is willing to ship to your
location and if they accept an international payment. there are also other
transfer methods like wire transfers.
I've registered but I haven't received a confirmation
e-mail?
Several reasons are possible. You might have entered a
invalid e-mail, your ISP might be slow or at its peak time, or our server might
be still processing your information. Please be patient, if no confirmation
e-mail is received in 24 hours,
Why are some listings bold and others are in the
featured auction section?
These are add-on features that can also be added to your
listing for a certain fee. It is well worth the extra cost to increase your
items exposure and to get more people looking at your listing. These features
can be added at the time you place you item up for bid.
Why doesn't my password work?
You might have mistakenly entered your password wrong or
you might have your Caps Lock on (Capital Letters). Our system uses a
case-sensitive password system. or your registration may not be complete if you
did not respond to the confirmation email we sent you when you applied.
I've forgotten my password. What should I do?
Go to login and request new password. Our system will
e-mail your password to the e-mail address we have on file. This is for your
security.
Bidder Frequently Ask Questions.
1 How do I know I won?
Our system automatically sends the buyer and seller an
e-mail when the auction ends. The buyer and seller then are responsible for
making their own arrangements to conclude the deal. This auction merely offers a
venue for buying and selling. We will not, nor cannot, be held responsible for
lack of performance by any and all parties. We simply provide a place that
allows people to buy and sell. However, do let us know of any problems. We can
and will banish anyone who abuses this auction.
What if I bid and the screen saying that it is under
the minimum bid?
This means that your bid is below the minimum price the
seller is asking for. Just place a bid higher than his starting minimum price.
I bid on an item, but it says that I have been outbid?
This means that your bid is lower than another users bid.
The higher bid will be accepted until another bid is higher. Usually the other
bidder has placed a Proxy Bid.
Can I retract my bid once I have confirmed it?
Yes, if there is a legitimate reason. Visit our Retract
Your Bid area an explanation is required. Fill out the form and submit your
request. The bid may be placed back on the item by Auction Administrator if we
feel that the explanation was not legitimate.
I've made a bid on a item, but it has not appeared in
the listing.
The reason could be that your web browser might have
cached that page. Which means that it has the page in a cache directory on your
computer. Simply click the reload button for your browser.
What if I am the high bidder, but I haven't heard from
the seller?
Usually there is a 3 day time period in which the seller
and buyer must be contacted. But if for some reason, the seller does not reply
to your e-mail, then you can give them a call. If that doesn't work then we
sincerely regret that the auction could not be completed. Then the worst case
scenario is to leave the seller a bad comment in the Feedback area.
Seller Frequently Ask Questions.
Can I place a bid on my own item?
You can, but many users do not like sellers bidding on
their own items. It means that you are not willing to sell your item at that
price, and is not a good indication of a reliable seller.
I added a listing, but I don't see it?
Your listing has been added, but sometimes our system is
busy and it can take approximately 30 minutes to be updated.
Can I add or edit the information to my item after
placing it for auction?
Of course! You can add information to your listings by
going to the item to add the information to and click on the Seller add to
Description icon.
Can I add a picture to the item I am selling?
Yes, you can add a picture to your listings by filling out
the "Image" field when you fill out your Sell Your item page.
What should I do if the high bidder does not want to
pay for the item?
If you have contacted the bidder and he has returned an
e-mail saying that he is unable to complete the auction. Then you can view your
items html in the previous auctions page. Then e-mail the next highest bidder to
see if he or she is interested.
What if I was the high bidder, but it did not meet the
Reserve Price?
It is up to the seller if he or she wants to sell the item
at the highest bid since the reserve price was not met.
How can I end my auction early?
If no bids have been placed, go to the auction item you
wish to end early. On the left hand side is an icon "Seller add to Description"
click on icon, enter your User Name and Password. Go to the bottom of the page
and click on the "This auction has no bids. You have the option of deleting it
if you wish." Click on the "Delete" button.